Your data. Your choices.
This policy explains how Eazy handles personal information when you use the Eazy mobile application and related services.
1. Who operates Eazy
Eazy is operated by Thony Dynamic Enterprises (RC 2962026), at 125/130 Nnamdi Azikiwe Street, Idumota, Lagos Island, Lagos State, Nigeria (“Eazy”, “we”, “us” or “our”). For privacy requests, contact privacy@eazy.name.ng. For general support, contact support@eazy.name.ng.
2. Information we process
Depending on which features you use and which services are enabled, we may process:
- Account and profile: email address, authentication identifiers, username, display name, profile details, avatar and account preferences.
- Content and communications: posts, comments, reactions, messages, media you upload, reports, and information needed to deliver and moderate content.
- Marketplace and transactions: listings, cart and order details, transaction references, amounts, currency, status and payment-provider responses. Payment card or bank credentials should be entered only into the authorised provider flow, not sent to Eazy by email or chat.
- Device and service data: device tokens for notifications, app version, diagnostic events, request identifiers, IP address and security signals needed to protect accounts and operate the service.
- Optional feature data: location when you use a location-dependent feature; content submitted for translation or Eazy Assist when those features are enabled; and information you choose to include in support requests.
3. How we use information
We use information to create and secure accounts; provide social, chat, marketplace and other requested features; process and reconcile orders or payments where enabled; deliver notifications; respond to support and privacy requests; prevent fraud, spam, abuse and security incidents; troubleshoot and improve reliability; enforce our terms; and comply with legal obligations.
4. Legal grounds
Where applicable data-protection law requires a legal basis, processing may be based on performing our agreement with you, our legitimate interests in operating and securing Eazy, your consent for optional processing, and compliance with legal obligations. We will request consent where required and you may withdraw consent without affecting processing that was lawful before withdrawal.
5. Sharing and service providers
We do not sell personal information. We may share information with service providers that help us host and secure Eazy, authenticate users, store data and media, send email or notifications, process payments, provide location or translation functions, or power an AI feature you choose to use. Depending on feature availability and configuration, providers may include Firebase/Google, Railway, Supabase, Resend, Paystack, Apple, and other providers expressly used by the feature. We share only information reasonably needed for the relevant purpose, subject to applicable agreements and law. We may also disclose information when legally required or necessary to protect users, the service or others.
6. International processing
Our service providers may process information in countries other than the country where you live. Where required, we will use appropriate safeguards for international transfers and provide further information on request.
7. Retention
We retain information for as long as needed to provide the service, maintain account and transaction records, address disputes, protect security, enforce our terms and meet legal obligations. Retention varies by data type and purpose. When an account is deleted, we remove or de-identify associated information where feasible, subject to records that must be retained for legal, financial, security or fraud-prevention reasons and to backup systems completing their normal rotation. We do not promise immediate removal from every backup or independent provider system.
8. Your choices and rights
Depending on your location and applicable law, you may request access to, correction of, deletion of, restriction of or objection to certain processing; request a portable copy; or withdraw consent. You can manage available account preferences in Eazy and request account deletion using this page. Contact privacy@eazy.name.ng for privacy requests. We may need to verify your identity before responding.
9. Children
Eazy is not designed for children under 13, and users must meet the minimum age required by applicable law to use the service. If a parent or guardian believes a child has provided personal information contrary to this policy, contact our privacy team so we can assess and address the request.
10. Security
We use technical and organisational measures intended to protect information, including access controls and secure transmission where supported. No service can guarantee absolute security. Report suspected vulnerabilities or account compromise through our security page.
11. Changes and complaints
We may update this policy as Eazy changes. The updated date above identifies the latest published version. If you have a concern, contact us first at privacy@eazy.name.ng. You may also contact the relevant data-protection authority, including the Nigeria Data Protection Commission where applicable.
12. Contact
Thony Dynamic Enterprises
125/130 Nnamdi Azikiwe Street, Idumota, Lagos Island, Lagos State, Nigeria
Privacy: privacy@eazy.name.ng
Legal: legal@eazy.name.ng